JobFlow Product Brief
A comprehensive overview of JobFlow, the streamlined workshop management platform designed for South African SME workshops.
Executive Summary
JobFlow is a multi-tenant SaaS platform built to solve the operational chaos of South African SME workshops—from auto repair to manufacturing and technical services. We are laser-focused on end-to-end job management, from the initial quote through to invoicing and payment tracking.
Our philosophy is simple: be a specialist, not a generalist. We do not aim to replace accounting systems or payroll platforms. Instead, we integrate with them. By focusing on workflow excellence rather than feature bloat, we reduce complexity, accelerate adoption, and deliver immediate ROI.
Mobile-First
Designed for on-the-go owners and technicians
Secure & Compliant
Multi-tenant with POPIA compliance built-in
Focused Workflow
Quote → Job → Invoice, done right
Product Philosophy
JobFlow is opinionated software. We believe in doing a few things brilliantly rather than many things poorly. Below is our guiding philosophy of what we are—and importantly—what we're not.
What JobFlow IS
- Focused: A streamlined workflow tool for managing jobs, customers, and technicians.
- Mobile-First: Designed for owners and technicians on the move.
- Strategic: Built to be easier to sell, support, and adopt than legacy competitors.
What JobFlow IS NOT
- Not an Accounting System: We integrate with Xero/Sage rather than replacing them.
- Not a Payroll Platform: We focus on job execution, not HR compliance.
- Not a Generic ERP: We are specific to the workshop workflow.
Core Capabilities
1. The Command Center
Owners get an immediate pulse check on the business. The dashboard highlights active jobs, revenue summaries, and critical alerts (outstanding quotes/invoices) instantly.
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Figure 1: Real-time business overview including active jobs, revenue, and outstanding invoices.
2. End-to-End Job Management
The core of the system. We track the entire lifecycle: Quoted → Approved → In Progress → Complete. Includes a comprehensive audit trail, photo attachments for documentation, and vehicle/equipment data tracking.
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Figure 2: Comprehensive job cards tracking status, vehicle details, and progress.
3. Smart Quoting & Invoicing
We reduce the friction of getting paid. Easily build line-item quotes with configurable markup. Quotes can be sent professionally via Email or WhatsApp, and converted to invoices with one click. Payment and outstanding invoice tracking is effortless.
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Figure 3: Professional invoice generation and tracking.
4. Scheduling & Technician Management
Eliminate the whiteboard. JobFlow provides digital visibility on who is doing what, allowing simple job assignment, time tracking, and at-a-glance capacity planning.
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Figure 4: Visual scheduling and technician assignment.
Product Roadmap
JobFlow is executing a phased rollout to ensure stability and user adoption before expanding complexity. Our development is customer and market-driven.
Phase 1: The MVP (Launch - 90% Complete)
Goal: Core workflow stability.
- Full Job Management & Tracking
- Customer Database
- Quote & Invoice Generation
- Technician Assignment
- Mobile-first Interface
Phase 2: Refinement (Months 6-12)
Goal: Deepening value based on customer feedback.
- Parts Inventory Tracking
- Accounting Integrations (Xero/Sage)
- Customer Portal (Status Checking)
- SMS Notifications
- Time & Attendance Detail
Phase 3: Expansion (Year 2+)
Goal: Scale and ecosystem integration.
- Supplier Management & Ordering
- Multi-workshop Management
- Industry-Specific Modules
- Open API Access
Visual Tour: Additional Screens
Customer Management
A clean, searchable database of all client history and contact details.
Efficient Bookings
Manage incoming requests and schedule them effectively.
Configuration
Simple settings to customize the workflow to your specific workshop needs.